Terms and Conditions

Effective date: August 25, 2026

These Terms and Conditions govern your use of the website operated by Lustre & Stone Jewelry LLC and your purchase of products from us. By using the website or placing an order, you agree to these terms.

Eligibility and Accounts

You must be legally able to enter a binding contract. You are responsible for accurate account information and for activity under your credentials.

Products and Descriptions

We make reasonable efforts to display product colors, dimensions, materials, gemstone characteristics, and availability accurately. Natural and artisan materials may vary in color, pattern, inclusions, dimensions, and appearance. Images may appear different depending on lighting and display settings. Product descriptions do not constitute independent laboratory certification unless expressly stated.

Prices, Taxes, and Payment

Prices are shown in U.S. dollars unless stated otherwise. Applicable taxes and shipping charges are displayed before you submit an order. We may correct pricing or listing errors and cancel affected orders. Payment is processed by third-party providers such as Stripe. Your order is not accepted until payment is authorized and we send an order confirmation.

Orders and Availability

We may refuse or cancel an order for suspected fraud, pricing errors, inventory problems, shipping restrictions, or violations of these terms. If we cancel after payment, we will issue a refund to the original payment method.

Shipping, Returns, and Refunds

Our Shipping and Delivery Policy and Return, Refund, and Cancellation Policy are incorporated into these terms.

Acceptable Use

You may not misuse the website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape the website at scale, infringe intellectual-property rights, or use the website for unlawful or fraudulent activity.

Intellectual Property

The website and its text, branding, graphics, photographs, layout, and software are owned by or licensed to us and protected by applicable law. No rights are granted except the limited right to use the website for personal shopping.

Disclaimers

To the maximum extent permitted by law, the website and products are provided “as is” and “as available.” We disclaim implied warranties except where they cannot legally be excluded. Nothing in these terms limits rights that cannot be waived under applicable consumer law.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, exemplary, or consequential damages. Our aggregate liability arising from a product order will not exceed the amount paid for that order. Some jurisdictions do not permit certain exclusions, so these limitations may not fully apply.

Governing Law and Disputes

These terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Before filing a claim, please contact us and allow 30 days to seek an informal resolution. Any dispute not resolved informally will be brought in a court of competent jurisdiction in New York County, New York, unless applicable consumer law requires otherwise.

Changes

We may update these terms prospectively. Continued use after the effective date of revised terms constitutes acceptance where permitted by law.

Contact

Contact: Lustre & Stone Jewelry LLC, 1450 Market Street, Suite 420, New York, NY 10018, United States; email support@lustreandstone.example; telephone +1 (212) 555-0148.