Privacy Policy

Effective date: August 25, 2026

Lustre & Stone Jewelry LLC (“we,” “us,” or “our”) explains in this Privacy Policy how we collect, use, disclose, and protect information when you visit our website, create an account, place an order, contact us, or otherwise use our services.

Information We Collect

• Information you provide: name, billing and shipping address, email address, telephone number, account credentials, order details, messages, reviews, and return or support information.
• Payment information: payments are processed by payment providers such as Stripe. We do not store full payment-card numbers or security codes on our servers.
• Device and usage information: IP address, browser and device type, operating system, pages viewed, referring URLs, approximate location, interactions, and cookie or similar identifiers.
• Transaction information: products purchased, order value, discounts, shipping status, refunds, and fraud-prevention signals.

How We Use Information

• Process payments, fulfill orders, provide customer support, and administer returns.
• Operate, secure, troubleshoot, and improve the website.
• Measure website performance and understand customer journeys.
• Personalize content and, where permitted, measure or deliver advertising.
• Prevent fraud, enforce our terms, and meet legal, tax, accounting, and regulatory obligations.

Google Analytics

We use Google Analytics to understand how visitors use the website. Google Analytics may use first-party cookies such as _ga and collect information such as session activity, approximate location, browser and device details, and a pseudonymous client identifier. Google explains how it processes information from sites using its services at How Google uses information from sites or apps that use our services. You may use browser controls or the Google Analytics Opt-out Browser Add-on.

Meta Pixel

We use the Meta Pixel provided by Meta Platforms, Inc. to measure advertising performance, understand actions taken after an advertisement, build audiences, and—where permitted—deliver or measure personalized advertising. The Pixel may collect page URLs, browser and device information, IP address, cookie identifiers, and events such as viewing a product, adding an item to a cart, or completing a purchase. Meta may combine this data with information associated with a Meta account according to the Meta Privacy Policy. Advertising choices can be managed through Meta’s Ad Preferences.

Cookies and Tracking Choices

We use essential cookies for shopping-cart, checkout, security, and account functions. With your consent where required, we also use analytics and advertising cookies. You can manage non-essential cookie choices through our cookie banner or browser controls. Disabling cookies may limit website features. We honor legally required opt-out signals, including Global Privacy Control, where applicable to our processing.

How We Disclose Information

We may disclose information to service providers that support payments, hosting, analytics, advertising, fraud prevention, order fulfillment, shipping, email, and customer service; to professional advisers; in connection with a business transaction; or when required to comply with law and protect rights and safety. We do not sell personal information for money. Certain analytics or advertising disclosures may be considered “sharing,” “sale,” or targeted advertising under some U.S. state privacy laws.

U.S. State Privacy Rights

Depending on your state and applicable law, you may have rights to know or access personal information, correct inaccuracies, delete information, obtain a portable copy, and opt out of targeted advertising, sale, sharing, or certain profiling. You may submit a request using the contact details below. We may verify your identity and may retain information where an exception applies. You may use an authorized agent where permitted. We will not discriminate against you for exercising a privacy right, and you may appeal a denied request by replying to our decision.

Data Retention and Security

We retain information for as long as reasonably necessary for the purposes described above, including order fulfillment, legal compliance, dispute resolution, fraud prevention, and enforcement. We use reasonable administrative, technical, and physical safeguards, but no system is completely secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided information to us.

International Processing

Our providers may process information in the United States and other countries. Those locations may have different privacy laws from your location.

Changes to This Policy

We may update this policy periodically. The effective date above indicates the latest revision.

Contact Us

Contact: Lustre & Stone Jewelry LLC, 1450 Market Street, Suite 420, New York, NY 10018, United States; email support@lustreandstone.example; telephone +1 (212) 555-0148.